Allow Requester To Enable/Disable Predefined Tasks
Is it possible to give requesters the ability to view (and check/uncheck) associated tasks that are associated with any given Incident Template (the same way that technicians are able to)? The idea is something like this:
A New Employee request could have two additional tasks associated with it:
Any way to accomplish this currently? Thanks!
A New Employee request could have two additional tasks associated with it:
1. Email account required
2. POS account required.Depending on the user case, the requester would have the ability to check either (or both) of those tasks, which on submission, these would be routed to the relevant technician for action.
Any way to accomplish this currently? Thanks!
Topic Participants
Emilio Alvarez
Saravana Balaji Subramanian
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