Allow a requestor to view certain types of tickets

Allow a requestor to view certain types of tickets

I know there is a way to give a requester access to view either all requests for a site or in their department. I am wondering if there is a way to give a requestor view rights to a custom view of requests.

 

For example. If there was a custom field that designated a request as Safety Related (yes/no) I would like our safety manager (not a tech in our department) to be able to see all those requests.

Is this possible?

Thanks,

Joe

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