Hi,

 

I am using ServiceDesk Plus V 8.1.0 Build 8109. Now, I am scanning my network and getting three Thosiba eStudio printers with all information of the printer but that not saving in Assests > Printers.

 

If I tried to add printers manually then getting message that Printer name already exist but that not list in Assests > Printer even selected All printers.

 

Regards,

Prakash