Hi..

i was modify and organize the setting of ServiceDesk plus by delete and modify some sites and departments and users .... but after that we lose all admin users privileges , they can't access as SdAdmins or SiteAdmin just they can see only 3 taps as the normal requester !!!!!!

the problem the local administrator also lose his admin privilege, he access like normal requester taps 

i try to restore the previews backup but unfortunately the modification happened before 2 week and oldest backup before one week ???

so please i need your help ASAP to find any way to retrieve at least only on user by change somthings on the DB ??

Regards