Alert Requesters Manager/"Reporting To" when Request is put in
Is there any way for a users "Reporting to" user to be notified and/or CCd on a ticket what a user emails in a ticket?
I would like users managers to be notified when their employee puts in a ticket.
I would like users managers to be notified when their employee puts in a ticket.
Topic Participants
Cody Wilson
Swetha P
Dinesh Bhaskaran
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