Dear Team,

We urgently need this functionality on task notification. to alert the task owners when there's a reply from the client on the ticket.

As of this moment the only way for the task owners to know that there's a reply from client is to check all ticket individually.

On our current situation single tickets contains multiple task with different owner. and only the ticket owner is notify when there is a reply from the client. However the reply is related to the task owner and not to the ticket owner.

The Task owner is replying to the client using the same ticket. but he is not the ticket owner so he wont be notified whenever there's a reply from the client.

We need this functionality urgently. please.