Alert group technicians when unassigned ticket is updated - SDF-62584
Hello,
Can we get an update on SDF-62584 please? I have found in your forums requests for this feature dating back 10 years, yet no other information can be found. In reply to these requests, for the past 10 years, the only response that are posted is that it is being considered for a future release.
Seeing as it is now 10 years later, can we get an update as to when this will be done? Is it even on someone's radar?
From the community, I'd like to know how you deal with this issue.
Thanks,
Éric g. Ducharme
Can we get an update on SDF-62584 please? I have found in your forums requests for this feature dating back 10 years, yet no other information can be found. In reply to these requests, for the past 10 years, the only response that are posted is that it is being considered for a future release.
Seeing as it is now 10 years later, can we get an update as to when this will be done? Is it even on someone's radar?
From the community, I'd like to know how you deal with this issue.
Thanks,
Éric g. Ducharme
Topic Participants
Éric G. Ducharme
alagarraja a
jgw
Dinesh Bhaskaran
Umasankar