Alert group members by e-mail when a request is left unpicked in a group

Alert group members by e-mail when a request is left unpicked in a group

Last week I updated my SD+ to 8.1 Build 8127 and now I don't get any e-mail if an incident is left unpicked in a group.
Earlier I could select how long an incident was allowed to remain unpicked but now I can't set the time for it.
Is this setting moved och removed?


                  New to ADSelfService Plus?