AlarmsOne Use Cases - 04 : Escalation policy
Scenario:
Kevin is the IT operations manager in Zylker corp which runs an online business. It is necessary that Kevin has to make sure that their website is up and running at all times. He has Kumar in his team, who takes care of the website issues. The team communicates using HipChat and uses Site24x7 to monitor their website. In case of an website outage, how can AlarmsOne help Kevin to make his business up and running soon?
Solution:
Kevin needs to create an escalation policy which will notify Kumar when the website goes down, notify the entire team in HipChat if the alert is not Ack/Closed in 5 minutes, and then notify Kevin if the alert is not Closed within 10 minutes.
For this,Kevin has to integrate HipChat with AlarmsOne so AlarmsOne can share an alarm with Kevin's team in HipChat. Then he needs to goto Settings >> Escalation policies >> Add and create an escalation policy as shown below.
Now, he needs to associate this escalation policy with two things. The application that he uses to monitor his website (Site24x7) and the criteria that the alerts need to satisfy (Severity: critical, Message: www.zylker.com is down). Goto Settings >> Notification profiles >> Add and create a notification profile like the one below by selecting the relevant config profile and escalation policy.
Using escalation policies, Kevin can respond to outages very soon and keep his website up and running at all times.
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Hi, we are using Site24x7. We also use AlarmsOne ... - for 24x7 Alerts - CloudWatch Events / Alerts - EMail-Integration At this point AlarmsOne already is a great product. But I am unsure about the future of this product ... so I would help to give an outlook about your product roadmap and upcoming features .. SvenHow about winning $15 for giving your opinion on a free tool?
One for one is dull, while one for many is exciting! How does one console for multi-vendor monitoring tools sound? Far-fetched? Not anymore! We just made that possible for you. Try it to believe it. Collate alarms from over 20 disparate monitoring tools, and get productive! How? It is simple really. Stop console hopping and breaking your head to find the underlying reason for an alarm. Instead, sign up for AlarmsOne from ManageEngine and , CorrelateCentralized Alarm Management tools for Free!
Hi Folks, We are happy to announce the release of ManageEngine AlarmsOne, a Free Alarm Management tool in the cloud. AlarmsOne seamlessly integrates with tools used for infrastructure monitoring, cloud monitoring, log analysis, and project Management. It pulls the alarm in real time from those tools and notifies users in real time via SMS, call, email, or a combination of the three. Major Features: Consolidates and intelligently groups all alarms based on host, network device, application, database,
