Alarm within one Business View causes ALL Business Views with Shortcuts to each other to turn Red.
When two or more business views contain shortcuts to each other and an alarm is triggered within any single one, it causes ALL business view shortcuts to turn RED and they do not return to a GREEN color state when the alarm is cleared.
If you need further clarification I would be happy to schedule a remote session -- and I believe we already have a ticket open with you regarding this issue.
New to ADSelfService Plus?