After upgrading to ServiceDesk Plus 10503, the login page is no longer available.
After upgrading to ServiceDesk Plus 10503, the login page is no longer available. I get the message This site is not available.
The site cannot start up locally either.
The SDP also works normally, I receive email, reports are sent. New tickets that must be created automatically are created and an email is sent to the technician.
But I can't open the site, so I can't do anything else with it.
When I launch SDP via run.bat everything seems normal
C:\ManageEngine\ServiceDesk\bin>run.bat
===============================================================================
.
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SERVER_HOME: C:\ManageEngine\ServiceDesk\bin\\..
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JAVA: "C:\ManageEngine\ServiceDesk\bin\\..\jre\bin\java"
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JAVA_OPTS: -Dcatalina.home="C:\ManageEngine\ServiceDesk\bin\\.." -Dserver.hom
e="C:\ManageEngine\ServiceDesk\bin\\.." -Dlog.dir="C:\ManageEngine\ServiceDesk\b
in\\.." -Djava.library.path="C:\ManageEngine\ServiceDesk\bin\\..\lib\native" -Du
ser.language="en" -Dfile.encoding="utf8" -Dupdatecontroller.disable="true" -Dorg
.apache.jasper.runtime.BodyContentImpl.BUFFER_SIZE="40960" -Dorg.apache.jasper.r
untime.BodyContentImpl.LIMIT_BUFFER="true" -Dhaltjvm.on.dbcrash="false" -XX:+Pri
ntGCDateStamps -XX:+PrintGCDetails -Xloggc:"C:\ManageEngine\ServiceDesk\bin\\../
logs/GCDetails" -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles="3" -XX:GCLogFi
leSize="1M" -Ddb.home="C:\ManageEngine\ServiceDesk\bin\\..\pgsql" -Djava.util.lo
gging.manager="org.apache.juli.ClassLoaderLogManager" -Djava.util.logging.config
.file="C:\ManageEngine\ServiceDesk\bin\\../conf/logging.properties" -Dconnection
.track="true" -Dhttps.protocols="TLSv1,TLSv1.1,TLSv1.2" -Xms128m -Xmx2512m -Ds
dp.java.gc=false -Dtier-type=BE -Dtier-id=BE1 -Duser.region=US -Dstart.type=com
mand
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.
===============================================================================
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Starting Server from location: C:\ManageEngine\ServiceDesk
Free edition...
Modules already Populated
ModulePreStartProcess :: Persistence::DBAUDIT[ STARTED ]
Persistence [ LOADED ]
ModulePostStartProcess:: Persistence::DBAUDIT[ STARTED ]
Audit [ LOADED ]
Authentication [ LOADED ]
Authorization [ LOADED ]
CustomView [ LOADED ]
TaskEngine [ LOADED ]
Tomcat [ LOADED ]
ClientFramework [ LOADED ]
ClientComponents [ LOADED ]
Asset [ LOADED ]
CMDB [ LOADED ]
Helpdesk [ LOADED ]
HelpDeskDynamic [ LOADED ]
ServiceDesk_Client [ LOADED ]
Creating Services
CacheService [ CREATED ]
AuthenticationService [ CREATED ]
AuthorizationService [ CREATED ]
TaskEngineService [ CREATED ]
WebService [ CREATED ]
ClientFrameworkService [ CREATED ]
TemplateService [ CREATED ]
TableTemplateService [ CREATED ]
ContractAUditService [ CREATED ]
NotificationService [ CREATED ]
NotificationsHandleInterceptor [ CREATED ]
FOSAgentService [ CREATED ]
SLAAuditService [ CREATED ]
Starting Services
CacheService [ STARTED ]
AuthenticationService [ STARTED ]
AuthorizationService [ STARTED ]
TaskEngineService [ STARTED ]
WebService [ STARTED ]
ClientFrameworkService [ STARTED ]
TemplateService [ STARTED ]
TableTemplateService [ STARTED ]
ContractAUditService [ STARTED ]
NotificationService [ STARTED ]
NotificationsHandleInterceptor [ STARTED ]
FOSAgentService [ STARTED ]
SLAAuditService [ STARTED ]
Server started in :: [137015 ms]
Connect to: [
https://localhost:443 ]
Press any key to continue . . .
Can someone help me