After Upgrade to 9218: SDP Notification: ERROR : Mail fetching process stopped

After Upgrade to 9218: SDP Notification: ERROR : Mail fetching process stopped

Hello Together,

After Upgrading from 9215 to 9218, the mail fetching isn't work.


Following error message:

Product Name : ManageEngine ServiceDesk Plus
Build No. : 9218
System Error Notification
An error occured while processing email with
subjectOfMail : test
messageid : .
Mail Fetching process of ServiceDesk Plus was stopped.
Please delete the mail from mail server and restart mail fetching process.

Can anyone help me?

BR, Rico

                  New to ADSelfService Plus?