After upgrade to 21 I am unable to send emails through ticket system
After upgrade to 21 I am unable to send emails through ticket system, error log is:
Caused by: javax.mail.AuthenticationFailedException: No authentication mechanisms supported by both server and client
at com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:829)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:730)
at javax.mail.Service.connect(Service.java:388)
at javax.mail.Service.connect(Service.java:246)
at javax.mail.Service.connect(Service.java:195)
at javax.mail.Transport.send0(Transport.java:254)
at javax.mail.Transport.send(Transport.java:124)
at com.adventnet.servicedesk.notification.util.NotificationFactory.sendMailNotification(NotificationFactory.java:1368)
... 67 more
[08:58:27:870]|[10-05-2018]|[com.adventnet.servicedesk.utils.ServiceDeskUtil]|[SEVERE]|[146]: FAILURE :Problem while sending E-mail. : Mail sending failed.<br><br> Please report the problem to the system administrator. Support file will have the error trace to analyze the problem and which can be created at Support -> Create Support File.|
[08:58:27:885]|[10-05-2018]|[com.adventnet.servicedesk.utils.ServiceDeskUtil]|[SEVERE]|[146]: FAILURE :Error occured while sending.<br><br> Please report the problem to the system administrator. Support file will have the error trace to analyze the problem and which can be created at Support -> Create Support File.|
Caused by: javax.mail.AuthenticationFailedException: No authentication mechanisms supported by both server and client
at com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:829)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:730)
at javax.mail.Service.connect(Service.java:388)
at javax.mail.Service.connect(Service.java:246)
at javax.mail.Service.connect(Service.java:195)
at javax.mail.Transport.send0(Transport.java:254)
at javax.mail.Transport.send(Transport.java:124)
at com.adventnet.servicedesk.notification.util.NotificationFactory.sendMailNotification(NotificationFactory.java:1368)
... 67 more
[08:58:27:870]|[10-05-2018]|[com.adventnet.servicedesk.utils.ServiceDeskUtil]|[SEVERE]|[146]: FAILURE :Problem while sending E-mail. : Mail sending failed.<br><br> Please report the problem to the system administrator. Support file will have the error trace to analyze the problem and which can be created at Support -> Create Support File.|
[08:58:27:885]|[10-05-2018]|[com.adventnet.servicedesk.utils.ServiceDeskUtil]|[SEVERE]|[146]: FAILURE :Error occured while sending.<br><br> Please report the problem to the system administrator. Support file will have the error trace to analyze the problem and which can be created at Support -> Create Support File.|