After update SD blank screen
Please Help!
win server 2012. 9114 work fine.
After Update 9114 -
1 ManageEngine_ServiceDesk_Plus_9_1_0_SP-0_21_0.ppm
2 ManageEngine_ServiceDesk_Plus_9_1_0_SP-1_0_0.ppm
3 ManageEngine_ServiceDesk_Plus_9_2_0_SP-0_3_0.ppm
(updates without errors)
In localhost, users browsers blank screen. Page code: SSO?
win server 2012. 9114 work fine.
After Update 9114 -
1 ManageEngine_ServiceDesk_Plus_9_1_0_SP-0_21_0.ppm
2 ManageEngine_ServiceDesk_Plus_9_1_0_SP-1_0_0.ppm
3 ManageEngine_ServiceDesk_Plus_9_2_0_SP-0_3_0.ppm
(updates without errors)
In localhost, users browsers blank screen. Page code: SSO?
<!DOCTYPE html> <html> <head> <meta http-equiv="X-UA-Compatible" content="IE=Edge"> <script language='JavaScript' type="text/javascript" src='//scripts/Login.js?9203'></script> <script language='JavaScript' type="text/javascript" src='/scripts/jquery-1.8.3.min.js'></script> <link href="/style/loginstyle.css?9113" type="text/css" rel="stylesheet"/> <link rel="SHORTCUT ICON" href="/images/favicon.ico"/> <title>ManageEngine ServiceDesk Plus</title> <script language="JavaScript" type="text/JavaScript"> var logged_user = "null"; var logged_domain = "null"; var loginError = "null"; var isMSP = false; </script> </head> <!-- 20593 username focus fixed --> <body onLoad="setFocus();loadLogin(false);"> <!-- content for customization starts--> <div id='loginDiv' style='display:none'> </div> <div id="tempLoginFormDiv" style="display:none"> <form action='j_security_check' method="post" name='login' AUTOCOMPLETE="off"> <table width="200" border="0" cellpadding="4" cellspacing="0"> <tr> <td colspan="2" class="fontBlack" valign='middle'> <div id="message"> </div> </td> </tr> <tr> <td nowrap="nowrap" class="fontBlackbold" align="right">Имя пользователя</td> <!-- sd-11880 Loding domain list To login AD authentication or local Authentication --> <td nowrap="nowrap" align="left"><span class="fontBlack"><input name="j_username" type="text" class="formStyle" onchange='loadDomainListForADLogin(this)' id="username"></span></td> </tr> <tr> <td nowrap="nowrap" class="fontBlackbold" align="right">Пароль</td> <td nowrap="nowrap" align="left"><span class="fontBlack"><input name="j_password" type="password" class="formStyle" id="password"></span></td> </tr> <tr> <td height="26"> <div class='hide' id='choosedomaindiv'> Выберите домен</div> <div class='hide' id='moreOptionsMsg'>Параметры</div> <div class='hide' id='jserror'>Чтобы продолжить, введите имя пользователя и пароль</div> <div id="LocalAuthLabel"></div> </td> <td align="left"> <span id="LocalAuthdomainname"></span> <div id='showDomainDetails' style=' display:none;position: absolute; left: 550px; top: 250px; z-index: 100;'> <div style="overflow:auto; width:525px;"> <table width="505" cellspacing="0" cellpadding="0" border="0"> <tbody><tr> <td class="helptool-shadow-tl"> </td> <td class="helptool-shadow-tm"> <span class="floatright"><img border="0" class="exit1 mtop3" align="absmiddle" onclick="closeDomainList();" src="/images/spacer.gif"/></span> <img border="0" align="absmiddle" class="helptool-icon" src="/images/spacer.gif"/><b> Вход в систему - помощь</b> </td> <td class="helptool-shadow-tr"> </td> </tr> <tr> <td class="helptool-shadow-lm"> </td> <td valign="top" class="helptool-content"> <table width="100%" cellspacing="2" cellpadding="2" border="0" bgcolor="#ffffff"> <tbody> <tr> <td>Указанное имя пользователя имеется в нескольких доменах или отсутствует в доменах. Пожалуйста, выберите соответствующий домен или вариант "Не в домене" из списка для входа в систему.</td> </tbody></table> </td> <td class="helptool-shadow-rm"> </td> </tr> <tr> <td class="helptool-shadow-bl"> </td> <td class="helptool-shadow-bm"> </td> <td class="helptool-shadow-br"> </td> </tr> </tbody></table> </div> </div> <div id="domainname"></div> <!--sd-11880 to check whether LDAP is enable or not. --> <input name="LDAPEnable" type="hidden" value='false'/> <input name="hidden" type="hidden" id="choosedomain" value='Выберите домен'/> <!-- sd-11880 key to display as Lebel named ForDomain for Local authentication list. --> <input name="hidden" type="hidden" id="fordomain" value='Для домена'/> <input name="AdEnable" type="hidden" value='false'/> <!-- sd-11880 to check the count of domain--> <!-- 21649 Js Exception in login page fixed --> <input name="DomainCount" type="hidden" value="0"/> <!-- sd-11880 to check domain name is null--> <input name="LocalAuth" type="hidden" value="No"/> <!-- sd-11880 to check local auth and domain name is not null--> <input name="LocalAuthWithDomain" type="hidden" value="No"/> <!-- sd-11880 to check Dyanmic user addition is true or flase --> <input name="dynamicUserAddition_status" type="hidden" value='true'/> <!-- sd-11880 to check Local Authenticaiton enable or not in Global config --> <input name="localAuthEnable" type="hidden" value='true'/> <!-- sd-11880 to check selected domain for ADlogin in sdrelationalloginmodule--> <input name="logonDomainName" type="hidden" value='-1'/> <div id="LocalAuthentication" class='hide'>Локальная проверка подлинности</div> <div id="NoDomain" class="hide">-- Выберите домен --</div> </td> </tr> <tr> <td> </td> <td height="26" nowrap="nowrap" class="fontBlackbold"> <table cellpadding="0" cellspacing="0" border="0"> <tr> <td><input type="checkbox" name="checkbox" value="checkbox" id="signedInCB"></td> <td nowrap="nowrap" class="rightbdr"><label for="signedInCB">Сохранять подключение</label></td> <td class="leftbdr" nowrap="nowrap"><input name="loginButton" type="submit" class="formStylebuttonAct" value='Вход' title='Вход' onClick="return checkForNullInLogin(this.form)"></td> <td nowrap="nowrap"><img src="/images/spacer.gif" width="1" height="1"></td> <td nowrap="nowrap"><img src="/images/spacer.gif" width="70" height="1"></td> </tr> </table> </td> </tr> </table> </form> </div> <script> getCustomHtml('/custom/login/log_logo.gif','ManageEngine ServiceDesk Plus','http://www.manageengine.com/products/service-desk/index.html','9.2'); </script> <!-- content for customization ends--> <script> function setFocus() { if(document.getElementById("loginDiv").style.display != "none") { document.login.j_username.focus(); } } </script> <iframe style='display:none;' class='hide' name="LoginInfo" src="/framework/html/blank.html" frameborder="0"></iframe> </body> </html>
Topic Participants
Victor
ServiceDesk Plus
Utsav
Gary Simpson
Priya Kumar