After Update of SDP from 11.1.40 to 11.1.41 SDP-webservice is not running
I did my update as usual after stopping the windows service and taking a backup. All went smoothly, as far as I could see. However, I could not connect to the SDP-webserver anymore. Checking the forum in simular threads I have stopped the service and made sure that no java*, pgsql or wrapper tasks were running and the started run.bat. This also starts fine as far the dos-box-display is concerned (see below), but no process listens on port 443.
In the logfile serverout0.txt I see some exceptions that startle me, but I can really interpret them, so I'm ataching the logfiles and hope you can help.
Thank you for your kind support
Thomas
- C:\ManageEngine\ServiceDesk\bin>run===============================================================================..SERVER_HOME: C:\ManageEngine\ServiceDesk\bin\\...JAVA: "C:\ManageEngine\ServiceDesk\bin\\..\jre\bin\java".JAVA_OPTS: -Dcatalina.home="C:\ManageEngine\ServiceDesk\bin\\.." -Dserver.home="C:\ManageEngine\ServiceDesk\bin\\.." -Dlog.dir="C:\ManageEngine\ServiceDesk\bin\\.." -Djava.library.path="C:\ManageEngine\ServiceDesk\bin\\..\lib\native" -Duser.language="en" -Dfile.encoding="utf8" -Dupdatecontroller.disable="true" -Dorg.apache.jasper.runtime.BodyContentImpl.BUFFER_SIZE="40960" -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER="true" -Dhaltjvm.on.dbcrash="false" -XX:+PrintGCDateStamps -XX:+PrintGCDetails -Xloggc:"C:\ManageEngine\ServiceDesk\bin\\../logs/GCDetails" -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles="3" -XX:GCLogFileSize="5M" -XX:+UseG1GC -XX:+UseStringDeduplication -XX:+PrintStringDeduplicationStatistics -XX:StringDeduplicationAgeThreshold="3" -XX:MaxMetaspaceSize="256m" -Ddb.home="C:\ManageEngine\ServiceDesk\bin\\..\pgsql" -Djava.util.logging.manager="org.apache.juli.ClassLoaderLogManager" -Djava.util.logging.config.file="C:\ManageEngine\ServiceDesk\bin\\../conf/logging.properties" -Dconnection.track="false" -Dhttps.protocols="TLSv1,TLSv1.1,TLSv1.2" -Xms128m -Xmx2512m -Dsdp.java.gc=false -Dtier-type=BE -Dtier-id=BE1 -Duser.region=US -Dstart.type=command..===============================================================================.Starting Server from location: C:\ManageEngine\ServiceDeskFree edition...Modules already PopulatedModulePreStartProcess :: Persistence::DBAUDIT[ STARTED ]Persistence [ LOADED ]ModulePostStartProcess:: Persistence::DBAUDIT[ STARTED ]Audit [ LOADED ]Authentication [ LOADED ]Authorization [ LOADED ]CustomView [ LOADED ]TaskEngine [ LOADED ]Tomcat [ LOADED ]ClientFramework [ LOADED ]ClientComponents [ LOADED ]Asset [ LOADED ]CMDB [ LOADED ]Helpdesk [ LOADED ]HelpDeskDynamic [ LOADED ]ServiceDesk_Client [ LOADED ]adsf [ LOADED ]Creating ServicesCacheService [ CREATED ]AuthenticationService [ CREATED ]AuthorizationService [ CREATED ]TaskEngineService [ CREATED ]WebService [ CREATED ]ClientFrameworkService [ CREATED ]TemplateService [ CREATED ]TableTemplateService [ CREATED ]ContractAUditService [ CREATED ]NotificationService [ CREATED ]NotificationsHandleInterceptor [ CREATED ]FOSAgentService [ CREATED ]SLAAuditService [ CREATED ]Starting ServicesCacheService [ STARTED ]AuthenticationService [ STARTED ]AuthorizationService [ STARTED ]TaskEngineService [ STARTED ]WebService [ STARTED ]ClientFrameworkService [ STARTED ]TemplateService [ STARTED ]TableTemplateService [ STARTED ]ContractAUditService [ STARTED ]NotificationService [ STARTED ]NotificationsHandleInterceptor [ STARTED ]FOSAgentService [ STARTED ]SLAAuditService [ STARTED ]Server started in :: [90247 ms]Connect to: [ https://localhost:443 ]