AdventNet - New Request - Description Field

AdventNet - New Request - Description Field

One of our users has problems entering text within the description field when raising a brand new service desk ticket. All the required drop down fields have been completed and she can write text in the description field. If she deletes this text she is then unable to bring the cursor back up to re-write and so has to start all over.

This is the only case we have heard of so far, but that isn't to say others to have the problem.

Any thoughts?
Thanks
Richard





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