AdventNet ManageEngine ServiceDesk Plus 4 released
ServiceDesk Plus is a comprehensive web-based Helpdesk and Asset Management software. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management, and Knowledge Base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
For more information on the product, refer to the product home page.
Highlights of this release include:
Helpdesk, a robust and easy-to-use repository to track end-user PC problems.
Self-Service Portal for your employees to access their requests online.
A Searchable knowledge base to store solutions to common problems.
Complete reports for helpdesk workload & technician performance, hardware and software assets owned and used.
Hardware/Software Inventory to track and manage your hardware and software assets across the organization.
Software License Tracking to ensure software license compliance and track license violations.
Contract Management to maintain all you support/maintenance contracts in on place.
Purchase Order Tracking to manage your IT purchase orders and automatically create assets from POs.
Download AdventNet ManageEngine ServiceDesk Plus 4 from the following URL.
http://manageengine.adventnet.com/products/service-desk/download.html
Looking forward to your feedback.
Regards,
ServiceDesk Plus Team
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