[SOLVED]Advanced Analytics sync task fails

[SOLVED]Advanced Analytics sync task fails

We are testing Integration of ServiceDesk Plus with Analytics plus, both On Premise. Initial sync works fine, but subsequent scheduled sync task fail with this message:

FAILURE :We are sorry to inform you that data Synchronization is failed.
Data have not been completely synchronized in ManageEngine Analytics Plus due to an unknown error.


After two days of continous fails, by desing of SDP, periodic sync stops:




How can I solve it?

                  New to ADSelfService Plus?