ADSSP Mobile app issue with verification methods

ADSSP Mobile app issue with verification methods

When Resetting password and/or unlocking account from the ADSSP mobile app, users get only 2 modes/option to verify themselves..
1. Verify using Security questions
2. Push notification verification.

User has enrolled with Email, SMS, TOTP, QR code , Security & Push notification 

Why are Email verification, SMS verification, QR code & TOTP not made available when Resetting password or unlcoking account from ADSSP mobile app?