The description for Event ID 7024 from source Service Control Manager cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

ManageEngine ADSelfService Plus

%%4294967295

The locale specific resource for the desired message is not present

[17:09:54:035]|[04-07-2017]|[StartLog]|[INFO]|[21]: The 'product.home' system property.  ..|

[17:09:54:051]|[04-07-2017]|[StartLog]|[INFO]|[21]: processInfoFileName ..\conf/TrayIconInfo.xml|

[17:09:54:051]|[04-07-2017]|[StartLog]|[INFO]|[21]: processInfoFileName file exists  |

[17:09:54:082]|[04-07-2017]|[StartLog]|[INFO]|[21]: trayIconProps {DefaultMenuItem=Status, ApplicationName=ADSSP, Menu=[{Id=Status, DisplayName=ADSelfService Plus Status, RunProcess=ShowADSSPStatus}, {Id=StartClient, DisplayName=Start Client, RunProcess=StartADSSPClient}, {Id=ShutDownServer, DisplayName=Shut Down Server, RunProcess=ShutdownADSSP}], EnableIcon=../images/systray_enabled.png, DisableIcon=../images/systray_disabled.png, ToolTipText=ManageEngine ADSelfService Plus, MainProcess=StartADSSP, DefaultRunProcess=ShowADSSPStatus}|

[17:09:54:098]|[04-07-2017]|[StartLog]|[INFO]|[21]: application_name  ADSSP|

[17:09:54:098]|[04-07-2017]|[StartLog]|[INFO]|[21]: CHECKING FOR OUTPUT PROCESSOR, PROCESS IS null COMMAND IS :::com.adventnet.start.RoboUpdateManager|

[17:09:54:270]|[04-07-2017]|[StartLog]|[INFO]|[21]: CHECKING FOR OUTPUT PROCESSOR, PROCESS IS null COMMAND IS :::com.adventnet.sym.adsm.start.StartADSM|

[17:09:54:301]|[04-07-2017]|[StartLog]|[INFO]|[21]: ===================================================|

[17:09:54:301]|[04-07-2017]|[StartLog]|[INFO]|[21]: ===================================================|

[17:09:54:301]|[04-07-2017]|[StartLog]|[INFO]|[21]: ===================================================|

[17:09:54:301]|[04-07-2017]|[StartLog]|[INFO]|[21]: Starting the ManageEngine ADSelfService Plus Server...|

[17:09:54:301]|[04-07-2017]|[StartLog]|[INFO]|[21]: ===================================================|

[17:09:54:301]|[04-07-2017]|[StartLog]|[INFO]|[21]: ===================================================|

[17:09:54:410]|[04-07-2017]|[StartLog]|[INFO]|[24]: Invoking the main class: com.adventnet.mfw.Starter.main(): : |

[17:09:54:426]|[04-07-2017]|[com.adventnet.mfw.Starter]|[INFO]|[24]: System Properties :: REDACTED|

[17:09:54:426]|[04-07-2017]|[com.adventnet.mfw.Starter]|[INFO]|[24]: Shutdown Hook added successfully|

[17:09:54:426]|[04-07-2017]|[com.adventnet.mfw.Starter]|[INFO]|[24]: The 'fixes' directory is missing. Product loads the jars normally|

[17:09:54:426]|[04-07-2017]|[com.adventnet.mfw.Starter]|[INFO]|[24]: Going to add jars from Directory lib|

[17:09:54:442]|[04-07-2017]|[com.adventnet.mfw.Starter]|[INFO]|[24]: Going to add jars from Directory lib/tomcat|

[17:09:54:442]|[04-07-2017]|[com.adventnet.mfw.Starter]|[INFO]|[24]: Going to add jars from Directory lib/tomcat|

[17:09:54:442]|[04-07-2017]|[com.adventnet.mfw.Starter]|[INFO]|[24]: Going to add jars from Directory lib/resources|

[17:09:54:442]|[04-07-2017]|[com.adventnet.mfw.Starter]|[INFO]|[24]: **********************************************|

[17:09:54:442]|[04-07-2017]|[StartLog]|[INFO]|[21]: The webPort is :::80|

[17:09:54:442]|[04-07-2017]|[StartLog]|[INFO]|[21]: The urlStr is ::: http://localhost:80|

[17:09:54:535]|[04-07-2017]|[com.adventnet.mfw.Server]|[INFO]|[24]: Creating new Server instance|

[17:09:54:598]|[04-07-2017]|[com.adventnet.tools.prevalent.ROperation]|[INFO]|[24]: Going to load 64 bit license dll|

[17:09:54:614]|[04-07-2017]|[com.zoho.net.handshake.HandShakeServer]|[INFO]|[30]: Starting HandShakeServer...|

[17:09:54:614]|[04-07-2017]|[com.zoho.net.handshake.HandShakeServer]|[INFO]|[30]: Writing HandShakeServer port [49267] in .lock file|

[17:09:54:614]|[04-07-2017]|[com.zoho.net.handshake.HandShakeServer]|[INFO]|[30]: HandShakeServer listening port :: 49267|

[17:09:54:614]|[04-07-2017]|[com.zoho.net.handshake.HandShakeServer]|[INFO]|[30]: Waiting for client connection...|

[17:09:54:714]|[04-07-2017]|[com.zoho.net.handshake.HandShakeUtil]|[INFO]|[24]: Started HandShakeServer successfully.|

[17:09:54:886]|[04-07-2017]|[com.zoho.framework.utils.crypto.EnDecrypt]|[SEVERE]|[24]: Encryption failed|

[17:09:54:902]|[04-07-2017]|[com.adventnet.persistence.PersistenceInitializer]|[INFO]|[24]: Reading ..\conf\database_params.conf |

[17:09:54:949]|[04-07-2017]|[com.adventnet.ds.DefaultDataSourcePlugIn]|[INFO]|[24]: ConnectionPoolParams :: minSize :: [20], maxSize :: [1], idleTimeout :: [1,800 seconds], blockingTimeout :: [30 seconds]|

[17:09:54:996]|[04-07-2017]|[com.adventnet.ds.DefaultDataSourcePlugIn]|[INFO]|[24]: DataSourceorg.jboss.resource.adapter.jdbc.WrapperDataSource@5cc626b1|

[17:09:55:027]|[04-07-2017]|[com.adventnet.persistence.PersistenceInitializer]|[INFO]|[24]: Archive Adapter class ::: com.adventnet.db.archive.DefaultArchiveAdapter|

[17:09:55:027]|[04-07-2017]|[com.adventnet.persistence.PersistenceInitializer]|[INFO]|[24]: Storage Adapter class ::: null|

[17:09:55:027]|[04-07-2017]|[com.adventnet.db.api.RelationalAPI]|[SEVERE]|[24]: haltjvm.on.dbcrash is set to [true]|

[17:09:55:043]|[04-07-2017]|[com.adventnet.db.adapter.Jdbc20DBAdapter]|[INFO]|[24]: shutDownStrings :: []|

[17:09:55:043]|[04-07-2017]|[com.adventnet.persistence.PersistenceInitializer]|[SEVERE]|[24]: DBCrashHandler [com.adventnet.db.adapter.mssql.MssqlExceptionSorter] has been set to RelationalAPI.|

[17:09:55:043]|[04-07-2017]|[com.adventnet.db.adapter.Jdbc20DBAdapter]|[INFO]|[24]: BackUp/Restore Version handler :::: com.manageengine.ads.fw.db.backup.VersionHandlerImpl|

[17:09:55:043]|[04-07-2017]|[com.adventnet.db.adapter.Jdbc20DBAdapter]|[INFO]|[24]: Loading the function patterns from the file :: [..\conf\Persistence\mssql_functionpatterns.txt]|

[17:09:55:043]|[04-07-2017]|[com.adventnet.db.adapter.Jdbc20DBAdapter]|[WARNING]|[24]: AUTO_QUOTE_IDENTIFIERS not supported for this DB...|

[17:09:55:043]|[04-07-2017]|[com.adventnet.db.adapter.Jdbc20DBAdapter]|[INFO]|[24]: isDBMigration running :: false|

[17:09:55:043]|[04-07-2017]|[com.adventnet.db.adapter.Jdbc20DBAdapter]|[INFO]|[24]: isDBMigration dest DB :: false|

[17:09:55:043]|[04-07-2017]|[com.zoho.framework.utils.crypto.EnDecrypt]|[SEVERE]|[24]: Encryption failed|

[17:09:55:043]|[04-07-2017]|[com.adventnet.persistence.PersistenceInitializer]|[INFO]|[24]: create.db is :: null|

[17:09:55:043]|[04-07-2017]|[com.adventnet.persistence.PersistenceInitializer]|[INFO]|[24]: Template replaced url :: jdbc:jtds:sqlserver://REDACTED:12345;DatabaseName=REDACTED;Domain=REDACTED;useNTLMv2=REDACTED|

[17:09:55:058]|[04-07-2017]|[SYSERR]|[INFO]|[24]: log4j:WARN No appenders could be found for logger (org.jboss.resource.connectionmanager.IdleRemover).|

[17:09:55:058]|[04-07-2017]|[SYSERR]|[INFO]|[24]: log4j:WARN Please initialize the log4j system properly.|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: java.lang.Exception: Exception while initializing DB.|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at com.adventnet.persistence.PersistenceInitializer.initialize(PersistenceInitializer.java:328)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at com.adventnet.mfw.Server.startServer(Server.java:139)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at com.adventnet.mfw.Starter.start(Starter.java:340)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at com.adventnet.mfw.Starter.main(Starter.java:415)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at com.adventnet.sym.adsm.start.StartADSM$2.run(StartADSM.java:265)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: Caused by: org.jboss.util.NestedSQLException: Could not create connection; - nested throwable: (java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.))|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at org.jboss.resource.adapter.jdbc.WrapperDataSource.getConnection(WrapperDataSource.java:106)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at com.adventnet.persistence.PersistenceInitializer.startDB(PersistenceInitializer.java:853)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at com.adventnet.persistence.PersistenceInitializer.startDB(PersistenceInitializer.java:736)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at com.adventnet.persistence.PersistenceInitializer.initializeDB(PersistenceInitializer.java:410)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at com.adventnet.persistence.PersistenceInitializer.initialize(PersistenceInitializer.java:324)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: ... 4 more|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: Caused by: org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at org.jboss.resource.adapter.jdbc.local.LocalManagedConnectionFactory.createManagedConnection(LocalManagedConnectionFactory.java:168)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at org.jboss.resource.connectionmanager.InternalManagedConnectionPool.createConnectionEventListener(InternalManagedConnectionPool.java:508)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at org.jboss.resource.connectionmanager.InternalManagedConnectionPool.getConnection(InternalManagedConnectionPool.java:207)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at org.jboss.resource.connectionmanager.JBossManagedConnectionPool$BasePool.getConnection(JBossManagedConnectionPool.java:534)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at org.jboss.resource.connectionmanager.BaseConnectionManager2.getManagedConnection(BaseConnectionManager2.java:444)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at org.jboss.resource.connectionmanager.TxConnectionManager.getManagedConnection(TxConnectionManager.java:298)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at org.jboss.resource.connectionmanager.BaseConnectionManager2.allocateConnection(BaseConnectionManager2.java:496)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at com.adventnet.ds.DefaultDataSourcePlugIn$ConnectionManagerProxy.allocateConnection(DefaultDataSourcePlugIn.java:170)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at org.jboss.resource.adapter.jdbc.WrapperDataSource.getConnection(WrapperDataSource.java:102)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: ... 8 more|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: Caused by: java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:372)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2988)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2421)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at net.sourceforge.jtds.jdbc.TdsCore.login(TdsCore.java:649)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at net.sourceforge.jtds.jdbc.JtdsConnection.<init>(JtdsConnection.java:371)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:184)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at org.jboss.resource.adapter.jdbc.local.LocalManagedConnectionFactory.createManagedConnection(LocalManagedConnectionFactory.java:158)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: ... 16 more|

[17:09:55:230]|[04-07-2017]|[com.adventnet.mfw.Server]|[SEVERE]|[24]: STACK TRACE| 

java.lang.Exception: Exception while initializing DB.

at com.adventnet.persistence.PersistenceInitializer.initialize(PersistenceInitializer.java:328)

at com.adventnet.mfw.Server.startServer(Server.java:139)

at com.adventnet.mfw.Starter.start(Starter.java:340)

at com.adventnet.mfw.Starter.main(Starter.java:415)

at com.adventnet.sym.adsm.start.StartADSM$2.run(StartADSM.java:265)

Caused by: org.jboss.util.NestedSQLException: Could not create connection; - nested throwable: (java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.))

at org.jboss.resource.adapter.jdbc.WrapperDataSource.getConnection(WrapperDataSource.java:106)

at com.adventnet.persistence.PersistenceInitializer.startDB(PersistenceInitializer.java:853)

at com.adventnet.persistence.PersistenceInitializer.startDB(PersistenceInitializer.java:736)

at com.adventnet.persistence.PersistenceInitializer.initializeDB(PersistenceInitializer.java:410)

at com.adventnet.persistence.PersistenceInitializer.initialize(PersistenceInitializer.java:324)

... 4 more

Caused by: org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.)

at org.jboss.resource.adapter.jdbc.local.LocalManagedConnectionFactory.createManagedConnection(LocalManagedConnectionFactory.java:168)

at org.jboss.resource.connectionmanager.InternalManagedConnectionPool.createConnectionEventListener(InternalManagedConnectionPool.java:508)

at org.jboss.resource.connectionmanager.InternalManagedConnectionPool.getConnection(InternalManagedConnectionPool.java:207)

at org.jboss.resource.connectionmanager.JBossManagedConnectionPool$BasePool.getConnection(JBossManagedConnectionPool.java:534)

at org.jboss.resource.connectionmanager.BaseConnectionManager2.getManagedConnection(BaseConnectionManager2.java:444)

at org.jboss.resource.connectionmanager.TxConnectionManager.getManagedConnection(TxConnectionManager.java:298)

at org.jboss.resource.connectionmanager.BaseConnectionManager2.allocateConnection(BaseConnectionManager2.java:496)

at com.adventnet.ds.DefaultDataSourcePlugIn$ConnectionManagerProxy.allocateConnection(DefaultDataSourcePlugIn.java:170)

at org.jboss.resource.adapter.jdbc.WrapperDataSource.getConnection(WrapperDataSource.java:102)

... 8 more

Caused by: java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.

at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:372)

at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2988)

at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2421)

at net.sourceforge.jtds.jdbc.TdsCore.login(TdsCore.java:649)

at net.sourceforge.jtds.jdbc.JtdsConnection.<init>(JtdsConnection.java:371)

at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:184)

at org.jboss.resource.adapter.jdbc.local.LocalManagedConnectionFactory.createManagedConnection(LocalManagedConnectionFactory.java:158)

... 16 more

[17:09:55:230]|[04-07-2017]|[com.adventnet.mfw.Server]|[WARNING]|[24]: Abort Backup has to be implemented db specifically|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: java.lang.Exception: Exception while initializing DB.|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at com.adventnet.persistence.PersistenceInitializer.initialize(PersistenceInitializer.java:328)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at com.adventnet.mfw.Server.startServer(Server.java:139)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at com.adventnet.mfw.Starter.start(Starter.java:340)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at com.adventnet.mfw.Starter.main(Starter.java:415)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at com.adventnet.sym.adsm.start.StartADSM$2.run(StartADSM.java:265)|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: Caused by: org.jboss.util.NestedSQLException: Could not create connection; - nested throwable: (java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.))|

[17:09:55:230]|[04-07-2017]|[SYSERR]|[INFO]|[24]: at org.jboss.resource.adapter.jdbc.WrapperDataSource.getConnection(WrapperDataSource.java:106)|