ADSelfService Plus RemComSvc.exe is detected as a threat
The attached document informs that the exclusion of the RemComSvc.exe executable must be made in the antivirus for the operation of the ADSelfService Plus Agent:
However, Trend Micro antivirus from a client company of ours is detecting the RemComSvc.exe file as a threat.
For security reasons, our client will not make the exception of the RemComSvc.exe executable.
We have the following questions:
- Why does the ADSelfService Plus agent need the RemComSvc.exe executable?
- Can the ADSelfService Plus agent service continue to function without the exclusion of the RemComSvc.exe executable in the antivirus?
- What possible solution can we give our client? Since for security, our client will not allow this exclusion.