Admin SMS Setting
Please why do you allow only American SMS Gateway providers instead of having a dropdown box to select/choose a (Country) and show available SMS Gateway providers so that we are all not forced and clogged on only American SMS service providers and Gateway providers.
Please allow www.smsfactory.co.za in South Africa as first International SMS Gateway amongst others so that we can configure to ensure benefits of continuous usage of SD Plus Enterprise.
You can call them to show them how you have secured with Site24/7, Click-A-tell, BulkSMS etc to assist their clients on API URL
Your quick response will ease management decision to change to another Helpdesk system that allow global choice of SMS Gateways