Address Lookup in Reply or Forward
For all types of replies and forwards (incident, service request, tasks, changes, etc), when adding names to the To and CC fields, I notice the address name look up works if you start typing the person's email address (i.e. typing "jsm" will perform a look up and return possible names,
jsmith@email.com and
jsmithers@email.com, etc).
Is it possible to add the option of typing a portion of the friendly name, like first or last name, and have it auto populate the actual email address when the reply is sent?
If this has already been proposed, and is already on the feature list, please disregard.
Thanks
Is it possible to add the option of typing a portion of the friendly name, like first or last name, and have it auto populate the actual email address when the reply is sent?
If this has already been proposed, and is already on the feature list, please disregard.
Thanks