Additional value to business rules and /or field and form Rules
hi all,
I'm wanting to make rules where if specific technicians want to make a request it auto assigns it to another technician which is located at a different tier.
so adding a criteria in where "created by" is, is not etc would be handy.
Please advise,
Willus
I'm wanting to make rules where if specific technicians want to make a request it auto assigns it to another technician which is located at a different tier.
so adding a criteria in where "created by" is, is not etc would be handy.
Please advise,
Willus