additional Tab & template

additional Tab & template

Dear Users, Dear SC+Team,

do you know, how to add an additional tab to my supporter-view beside "Request, Solution, History"? We need to edit this to get a new tab for a build-in feature.

When I could be able to insert an extra-Tab(button) there is another question: Where and how can I define what happens when I press on my tab to get a new view (template based?) to develope for my self some extra fields, etc.

Do you know something about this? Let me know. Thanks, Arne





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