The maximum limit for type reached: Single Line

The maximum limit for type reached: Single Line

Hello team,

I am encountering an issue with Service Desk Plus where I receive the error message "The maximum limit for type reached: Single Line" when attempting to add or modify a field. This error is preventing me from completing my task, and I require assistance to resolve it.

Details:

- Error Message: "The maximum limit for type reached: Single Line"
- Steps to Reproduce:
  1. Navigate to the Service Catalog.
  2. Attempt to add or modify a single-line text field.
  3. Receive the error message upon saving changes.
- Impact: This issue is hindering our ability to customize service request forms effectively, impacting our workflow and data management.

Request:

Could you please provide guidance on how to resolve this issue? Specifically, I would like to know:
  1. What is the maximum limit for single-line text fields in Service Desk Plus?
  2. Are there any workarounds or configurations that can help bypass this limit?
  3. Any additional steps or best practices to avoid encountering this error in the future.
ServiceDesk Plus (UAT)  Current Version: 14.9 Build 14900

Thank you.

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