The maximum limit for type reached: Single Line
Hello team,
I am encountering an issue with Service Desk Plus where I receive the error message "The maximum limit for type reached: Single Line" when attempting to add or modify a field. This error is preventing me from completing my task, and I require assistance to resolve it.
Details:
- Error Message: "The maximum limit for type reached: Single Line"
- Steps to Reproduce:
- Navigate to the Service Catalog.
- Attempt to add or modify a single-line text field.
- Receive the error message upon saving changes.
- Impact: This issue is hindering our ability to customize service request forms effectively, impacting our workflow and data management.
Request:
Could you please provide guidance on how to resolve this issue? Specifically, I would like to know:
- What is the maximum limit for single-line text fields in Service Desk Plus?
- Are there any workarounds or configurations that can help bypass this limit?
- Any additional steps or best practices to avoid encountering this error in the future.
ServiceDesk Plus (UAT) Current Version: 14.9 Build 14900
Thank you.
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