Additional field
I need to have a global custom field "Client" that is available to all modules of ServiceDeskPlus. I can accomplish this by adding custom fields to the 3 different modules (Requests, Problems, Changes) however it would be easier if it could be a global and I only have to maintain 1 pick list. Is there a way to accomplish this with the current product? I also need access to this field for timespent reporting in all 3 modules.