Additional features Requested

In the Inventory and Requesters pages, would it be possible to default back to the previous view that was selected (Show X Per Page and page number) before saving changes to a particular record?

On all pages could you enable sorting by column headers? It would be especially helpful in the Requester List section.

In the Edit Requester page it would be nice to see an alpha-numeric sort of Department names instead of what seems to be a random sort. Currently it is difficult to pick out the department being sought.

When a someone submits a ticket with an attachment, Service Desk currently will not open the attachment (txt, jpg, doc, etc) even thought the appropriate helper applications are installed on the PC.

You have a super product and I look forward to our full deployment of ServiceDesk.
Jay