adding variables to tasks
1. I would like to add the Request ID to the task, its isnt in the list of variables
can you advise if this can be done
2. is it possible to have an owner of a call, so that a copy remains with the owner and also the technician has a copy.
thanks in advance
Marcia
can you advise if this can be done
2. is it possible to have an owner of a call, so that a copy remains with the owner and also the technician has a copy.
thanks in advance
Marcia
Topic Participants
marcia.oldale
Vivin Sathyan
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