We would like to display a user defined field that we have setup pulling from AD called (Employee ID) in tickets under the Requester Details area. As shown Below in Figure 1

(Figure 1)

We are able to see the information if we click on the edit User details button and then search fro the user.

As shown  in Figure 2 and 3

(Figure 2)

(Figure 3)

But as stated above we would like this to show in the ticket just as Contact number and Department do.

Regards, Stuart