Adding requesters via LDAP scan = no associated domain

Adding requesters via LDAP scan = no associated domain



We currently use SD+ across 2 domains.

 
Domain 1 has a full list of requesters fine with the correct domain associated
 
Domain 2 HAD users associated fine but can no longer get any more
 
Previously we could add requesters fine and they would be associated with the correct domain, now when we point SD+ at the correct OU using LDAP referencing the user(s) are added but cannot login as they have no Domain associated. This also occurs when using an AD scan.
 
What am I doing wrong?
 
Dan GMT+ 0
 
 

                  New to ADSelfService Plus?