Adding requester using API
Hi,
SDP; 8122
I'm facing a weird problem.
When I add a requester through API and attached him to site SITE, and try to create a request for the former requester, i get :
"You cannot create a request for this user. The user belongs to a site for which you do not have access."
My technician is surely associated to SITE.
But, when a create a requester through the web portal, and attached him to SITE, the same technician is able to create a request.
Any hint about this behavior ?
JFR
SDP; 8122
I'm facing a weird problem.
When I add a requester through API and attached him to site SITE, and try to create a request for the former requester, i get :
"You cannot create a request for this user. The user belongs to a site for which you do not have access."
My technician is surely associated to SITE.
But, when a create a requester through the web portal, and attached him to SITE, the same technician is able to create a request.
Any hint about this behavior ?
JFR