Hello Community,

I am currently in the process of creating a new Service Desk instance to mimic one that is already in operation for my company. The problem that I am having is that I cannot figure out how to extend the options within the "Requester Details" box.

This is how it looks on my Vanilla Service Desk:

This is what I am trying to mimic:

Many thanks and apologies if there is an obvious solution to this issue!

Ryan Parker