Adding Notes With Attachment

Adding Notes With Attachment

Hi guys

Is there a way for us to add notes to an existing case with attachment instead of doing them separately?

currently, the notes and attachment are 2 separate fields.

I need a way to combine those to log certain contacts.

For example,
I want to update an existing case with an email from a user.
I want to be able to enter in the notes "Email from user with screenshot" and attach a copy of the email as a .msg file for reference.


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