Adding New Product in Purchase Order Fails to Load
I opened a new PO to order some new software. I click on the little button next to the Product's drop down which is supposed to pop up a window to add a new software. However, instead, I get the "Loading Please Wait" dialogue that never compeltes (see fail1.jpg).
The other add buttons seem to work properly (add vendor, add shipping address, add billing address). It also doesn't matter what vendor I have selected. I even tried creating a brand new vendor (Test Vendor 1) and was still unable to create a product related to it.
I am able to manually add the software by going through the administrative side and adding the product. So it doesn't seem to be a database connection issue.
~James Murphy
ServiceDesk 7.6.0 Build 7608
The other add buttons seem to work properly (add vendor, add shipping address, add billing address). It also doesn't matter what vendor I have selected. I even tried creating a brand new vendor (Test Vendor 1) and was still unable to create a product related to it.
I am able to manually add the software by going through the administrative side and adding the product. So it doesn't seem to be a database connection issue.
~James Murphy
ServiceDesk 7.6.0 Build 7608