Hi,

Is it possible for the user to add another user through the portal who will receive notifications about the ticket? For example, if there is a field such as cc where the end-user would select another user who would then be included in the ticket.

We want end-users to be able to add a one or few more end-users through the portal, for example a supervisor who would monitor further work on the ticket. However, I was not able to find an option for that on my own.

Is there such a possibility?