SDP Team,

 

We have other departments outside of our IT department that use SDP for managing request.  To make sure these other departments only have access to their request I have created a technician group and role for each one.  In the role settings I have selected the option for them to only be able to see items in there group or assigned to them.  This has been great but now we have a second department that wants to use the change control module. Using the same method I notice that they are still able to see all the changes from the IT department.  I would like to limit their view here so they can manage there own changes and I would know 100% that they could not edit/delete my mistake one of the IT changes.

 

Is there a way to do this or am I am missing?

Thank you

Marcus
IT Support Manager