Hi. I have problem when i tried to add  exchange mail account under INCOMING tab in mail server setting.

I put server name as : mail.company.com

username: servicedesk@company.com

password: password

E-mail address: servicedesk@company.com

E-mail type: POP

Port : 110

Fetch email every : 1 minutes

But, then after i clicked on Save button, the error message appears:

FAILURE :Email Settings saved successfully. But error occured while trying to check connection with mail server.

Weirdly, under OUTGOING tab, the setting are similar as above except email type is SMTP and Port is 25. And there were no error message appear after i clicked on the save button. Can please englighten me on this issue.

Previously, i use normal gmail email settings to put it in the mail server setting, it worked when i tried to send an email to servicedesk@gmail.com. It will be appear in the request page. Now, i want to do the same, except now i want using exchange email.