Adding attachments while creating a request in Jira from SC+

Adding attachments while creating a request in Jira from SC+

Hi Support Center Plus Team,


We are able to integrate SC+ with Jira and can create Jira tickets directly from SC+.... but we have two issues now:

1) How to also get the attachments added to the Jira from SC+?
2) Also, description is being trimmed off, when creating Jira tickets from SC+.
Is there a way we can control the number of characters in Description ?