Adding an Activity Event to an Account results in empty Request tabs
Hi SC
I have a company set up and have added a request for them.
I open this request and get the Request Tab, Account Info,Resolution, Time Entry, Activities, and History that all come up fine.
If I go into the customers Account details and add an Event all the tabs for this request except ftor the request itself are now blank.
This is on 7909 and I can't see any fixes for this issue.
We really need to be able to see these Events in the Request so we can assess who and when site visits were complete and who had been trained.
I appreciate that this isn't that up to date, but as I say I haven't seen much reason to update when I know that this is working ok for us at the moment. I can't see this particular issue in any of the release notes, please advise,
Regards
Rich
New to ADSelfService Plus?