First of all apologies if this has been discussed before.  I have looked and searched the forum and also Google but cannot seem to find what I am looking for (which is strange as I thought it would have been a more common question).

We are configuring our Service Desk Plus environment as we want at the minute and I am currently building our Incident Templates.  My question is:

Is there a way to pull through additional AD values?  Within the requester's details section we have the user's name, title, department etc BUT is there a way to pull through the user's username also (doesn't have to be specifically in the Requester Details section but would be nice.

Again, apologies if this has already been asked and addressed!

Thanks guys.