I created a Pick List Text field in the Incident - Additional Fields Admin Section and placed it into the default request template, so that it can be filled out by requesters and technicians.

I wanted to create a request custom view.  So I go into Requests, click on Settings and Select Manage Custom Views.  Click on New Custom View.  In the Advanced Filtering Section I select the Pick list field that I created and select a criteria.  Once I click on Choose, it should bring up the entire list of items that I enter for the pick list text field.  It doesn't. 

I thought it might be my browser (IE version 11), but it does the same in Firefox.

Scott