Hi, I am looking for an answer, we have serveral sites, NSW, QLD, SA, WA etc...to segment our business. I have a requirement to add a requestor that is in the NSW site to see the QLD site requests.
I have tried to create a 'custom view' which works, but is only visible to technicians, I need it to be visble to requestors, and I have also tried creating a custom report, to which the NSW requestor can click on the link in the report to see a QLD request, but I recieve the 'not in scope' message.
Would appreciate any assistance on this.
Regards
Matt Gabriel