Add Request API Syntax
I am able to add a new request via the REST API, but it is ignoring the date fields that I am passing in and just using current date/time. I'm using the format dd MMM yyyy, hh:mm:ss. Any ideas as to why this doesn't work?
XML
<Details>
<parameter><name>requester</name><value>Smith, David</value></parameter>
<parameter><name>subject</name><value>The subject of the request</value></parameter>
<parameter><name>description</name><value>The description of the request</value></parameter>
<parameter><name>callbackURL</name><value></value></parameter>
<parameter><name>requesttemplate</name><value>Test_Deleteme</value></parameter>
<parameter><name>priority</name><value>High</value></parameter>
<parameter><name>technician</name><value>User, Joe</value></parameter>
<parameter><name>level</name><value>Tier 3</value></parameter>
<parameter><name>status</name><value>Open</value></parameter>
<parameter><name>service</name><value>Email</value></parameter>
<parameter><name>CreatedDate</name><value>20 AUG 2001, 19:39:16</value></parameter>
</Details>
Topic Participants
Christian Polintan
Jai Anand Krishnamoorthy
Ralph Price
Dinesh Bhaskaran