Add open ticket queue amount to initial Requester page ?
Hi,
we have a report, which shows in graph amount of tickets for each site per category. We would like to show the graph of already opened ticket queue per category to each site requesters, when they login, so that they know, what is the amount of open tickets before them.
Is there a way to do this? When I try to customize the self-service portal settings, I cannot see a way to add such information for our users. Any help is much appreciated.
Regards,
Jan
we have a report, which shows in graph amount of tickets for each site per category. We would like to show the graph of already opened ticket queue per category to each site requesters, when they login, so that they know, what is the amount of open tickets before them.
Is there a way to do this? When I try to customize the self-service portal settings, I cannot see a way to add such information for our users. Any help is much appreciated.
Regards,
Jan