Add image in mail fetching

Add image in mail fetching

Hi,
I have a problem with mail fetching.
When user add image to request by copy and paste, not by attachment, It will not show in Request page at technician side.

For example

instead of attachment.

It will not show in request page, it will show damaged image, But if they attach, it will show as attachment fine.

Is there anyway to make it work?, most of staff here are does this way.










                  New to ADSelfService Plus?