Add grouping feature to List view in Request
One of my users has requested the ability to create expandable grouping in the Requests Lists view, similar to the Group By feature in the Kanban view. This was a view our last ticketing system supported that was well-liked. For example, if the grouping was by Technician, there would be expandable collapsible rows with each technician name + Unassigned. Sorting would sort results within the groups, rather than the list as a whole.
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