Add external email to existing reuest history
On many occasions I need to include emails in a request to document the work being performed. Right now I Copy / Paste the email from the Outlook client into a Note entry.
Is there anyway to add external directly into the ticket? we use Microsoft Exchange email server.
Sal
Is there anyway to add external directly into the ticket? we use Microsoft Exchange email server.
Sal
Topic Participants
Sal Polifemo
SDPadmins.pl
Jai Anand Krishnamoorthy
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