AD360 integrating with Self Service Password Reset - Incompatible Component Error

AD360 integrating with Self Service Password Reset - Incompatible Component Error

I am trying to integrate AD360 with our ADSelfService Plus.. I constantly get Incompatible Component error.  Both products are on the latest updates.  What else could be causing AD360 to show this message?

                New to ADManager Plus?

                  New to ADSelfService Plus?