Hi,

We have tested SD+ for some time and purchased licenses for the standard version to start using it in a production environment.

During the tests I was able to import our users from Active Directory so they show as requesters in SD+. When I tried to do a manual import today all I see is the Builtin OU (first OU in the list for our domain). All other OUs are not visible. I tried with several usernames and passwords but all show just the same Builtin OU and nothing else. This worked fine but suddenly is stopped. Is there any known cause and fix for this?

Kr,

Mart